Exclusive Deal: 15% Off Gold Marquee Hire – Ends in 48 Hours! Our Biggest Marquee Offer Yet: 10% off — bringing the total discount to 20% on all marquees! Plus, get free standard delivery and a complimentary anchoring kit with code: 10%OFF_FREE_ANCHOR_DELIVERY
Exclusive Deal: 15% Off Gold Marquee Hire – Ends in 48 Hours! Our Biggest Marquee Offer Yet: 10% off — bringing the total discount to 20% on all marquees! Plus, get free standard delivery and a complimentary anchoring kit with code: 10%OFF_FREE_ANCHOR_DELIVERY

Customer Support Hub

Welcome to our Advice Center! At Wimba, we’re here to make your experience smooth and enjoyable. Whether you need help or want to share feedback, we’re always just a click or call away.

FAQs

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Common Topics

We know how exciting it is to anticipate your package, and we’re here to keep you informed every step of the way. Click the link below to take you to our dedicated Track & Trace page.

Track & Trace

We know how exciting it is to anticipate your package, and we’re here to keep you informed every step of the way. Click the link below to take you to our dedicated Track & Trace page.

Shipping

Here, you’ll find step-by-step guidance on how to assemble your product. Whether you’ve purchased a Marquee, Garden Igloo, or any other item
that requires assembly, we’ve got you covered.

Instruction Manuals

Here, you’ll find step-by-step guidance on how to assemble your product. Whether you’ve purchased a Marquee, Garden Igloo, or any other item that requires assembly, we’ve got you covered.

Assembly Videos

At Wimba we know how frustrating it can be when you have a working structure but need to replace only a few parts. This is why we save our clients £100’s by offering replacement parts, preventing the need for clients to replace a complete working structure. Please complete the form below to enquire about available parts:

Replacement Parts

At Wimba we always aim to meet your needs but if you still would like to return your purchase, we offer all our clients a flexible return policy as stated within our Terms of Business. Click the link below for more guide and information on our return process:

Returns

Navigating the legal landscape of any partnership is crucial, and that’s why we’ve outlined our Terms of Business with transparency and simplicity. Here, you’ll find all the essential information that governs our relationship with you, our valued client.

Our terms are designed to ensure a smooth and mutually beneficial experience. They provide clarity on what you can expect from us and what we kindly ask in return. This includes details on service delivery, payment policies, confidentiality agreements, and more.

We encourage you to read through these terms carefully to understand how we operate and to foster a strong, trusting relationship from the get-go. If you have any questions or need further clarification, our team is always here to assist. Click the link below for full details on our Terms Of Business:

Terms Of Business

You can contact us using a wide range of contact methods, making it easy for you to connect with us, see for yourself by visiting our Contact Us page below:

Contact Us

At Wimba, we’re passionate about bringing life outdoors. Our blog is your gateway to a world where marquee, igloos, and stretch tents become more than structures—they become extensions of your lifestyle. See for yourself by visiting our BLOG page below:

Blogs

Reviews

We are proud of our products, services and the value they give our clients, but don’t just take our word for it, see for yourself:
- Iain Mckie
I bought a geodesic igloo. I wanted to say the quality is superb. It was so easy to put up and the components are way better than the one we bought before from a German manufacturer. Also the service has been great (again a way better than the German company). Great to have a uk supplier who has a quality product and service. Best wishes!!
- The Pinto Family
Great customer service, despite a couple of hiccups, they sorted everything out quickly and without a fuss: would 10/10 recommend
- Anita Solanki
I was really impressed with the service—it was so hassle-free! Adam set up and took down the tent on his own, without any assistance, which was a huge help. I’d definitely recommend it to anyone.
- Julia Silver
Great people, great service. Highly recommend!
- Marray Paul
I cant recommend this company highly enough. I wanted to buy a large marquee and have it shipped to Northern Ireland as the local prices were almost double what Wimba were charging. At every stage the team came back to my requests in record time and were super helpful, always trying to come up with a solution that worked for me. If you're looking for a marquee go to these guys first, you wont be disappointed! Cheers guys and keep being marvellous.
- Shaveta Guglani
We used Wimba Marquee for our son’s 5th birthday, and it was a fantastic experience! Adam and Daniel looked after us like family, ensuring everything went smoothly. Even with the storm, the marquee stood strong and was so warm and cozy that all our guests were amazed. They were even on standby to make sure it went all well. Despite the rain, the party went on without a hitch, and the guests absolutely loved it. When we had a slight issue with the heating on a Saturday midday, they came around within minutes to fix it, which was incredibly helpful. This is where the customer experience really stood out. The marquee was so convenient, especially since we couldn’t book our local church. They provided chairs and tables, making it a great alternative. Everything was set up perfectly, and the party was a huge hit. We would highly recommend Wimba Marquee for all occasions!
- Henrietta Knight
All in all a brilliant service from Wimbaway from start to finish. We love our Marquee. It is sturdy, good quality and perfect for what we were looking for. The tent went together easily and wasn't too difficult to fold away afterwards. The carry cases were also good, although I wonder how long the handles will last?! Delivery was very quick and pricing was reasonable. We look forward for many years of use from this marquee, but are pleased to hear that replacement parts are available to order separately if required in the future. I'd definitely recommend this product and company!
- cuteness overloaded
I was planning to buy a Marquee and found Wimba. They are very good at customer service. Available for advice anytime during their working hours and most importantly, kind. Will use them again
The Wimba Way
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.